Privacy Policy
Last Updated: 22 May 2024
Your privacy is paramount to our practice. At Loom & Leaf Wellness, we understand that health and wellness data is deeply personal. This policy outlines our unwavering commitment to protecting the information of both our corporate partners and the dedicated employees who participate in our hydration, nutrition, and cooking programs across Australia.
1. Information We Collect
To provide high-impact wellness outcomes, Loom & Leaf Wellness collects specific tiers of information:
- Personal Identification: Name, professional email address, company affiliation, and job role to facilitate program administration.
- Sensitive health Information: During our nutritional assessments and hydration strategies, we may collect data regarding dietary habits, existing lifestyle conditions, and specific health goals. We process this information only with your explicit, affirmative consent.
- Digital Usage Data: Anonymised technical data from our website to improve user experience and ensure the accessibility of our wellness resources.
All medical data is handled under strict Australian health privacy standards.
We transform raw data into actionable wellness reports.
2. How We Use Your Information
We use the data gathered to foster tangible health improvements. Specifically:
- Service Delivery: Tailoring individual hydration plans and healthy cooking workshops to the specific needs of participants.
- Communication: Providing essential periodic updates regarding assessment results or session schedules.
- Corporate Reporting: We deliver aggregated, anonymised wellness insights to our corporate clients. No individual health record is ever shared with an employer without separate, written authorization.
- Administration: Efficient processing of billing and service agreements.
3. Data Security and Your Rights
Loom & Leaf Wellness employs robust security measures, including AES-256 encryption and secure Australian-based servers, to prevent unauthorized access. We retain health data only for as long as necessary to fulfill the wellness program objectives or as required by law.
Your Individual Rights
Under the Australian Privacy Principles, you have the absolute right to access your data, request corrections, or ask for the deletion of your personal records at any time.
Privacy Inquiries
If you have any concerns regarding how your information is handled, please reach out to our Privacy Officer.
Contact Privacy Officer